Customer Testimonials
Armando and Javier were amazing. I just now brought the the Telluride in to have the tires rotated and they had just checked in and out of there in about 15 minutes.
This dealership (like many) used scummy sales practices to get me to purchase. During the sales process, I was told multiple times by the salesperson from whom I purchased the vehicle that the car I wanted qualified for the $7,500 federal EV tax credit. This was clearly and repeatedly communicated to me as a qualifying vehicle.
I want to be very clear: this representation was the primary and deciding factor in my purchase of this vehicle. I would not have moved forward with the purchase had I been told otherwise.
Upon doing my taxes this year, I found out that the ... Read More DealerRater - Apr 16, 2026
Amanda was a great help. She really knew her business and did not try and wasn’t pushy or overwhelming at all. Made my daughters first Car experience great because she talked to us like real people and not like a used car salesmen. Great job Amanda on being real. I definitely would recommend her to friends and family. PS she also went above and beyond by picking up the car we wanted from a sister dealership and even dropped it off at our home! Great work ethic!
Ron needs to be fired and investigated for fraud immediately. Since Ron took over as service manager, the department seems to have seriously declined. Staffing appears to be an issue, and during my visits I was told multiple employees have left, leaving the department understaffed and difficult to work with.
I own two Kias that unfortunately require frequent service, and this is the closest dealership to me. On multiple occasions, Ron and Armando have refused to honor warranty-related repairs, instead looking for reasons to classify issues as non-warranty so that I would have to pay out of pocket.
Most recently, ... Read More DealerRater - Mar 20, 2026
Not a dealership that keeps theyre words, gave me an approved offer by the vicepresident rayan long story short i had to sell my car and would be back on monday, they didnt like that, the face on the girl when i told her i would be back on monday, terrible. Worst business experience ever never answered my texts and then when i called back the price was way above the approved one
Great service at Kia riverside! Logan and angel rock! 5 stars all the way! Yay!
Our experience with Amanda Harris at Riverside Kia was great. She was so professional and courteous, answered all questions and explained all details of the car and transaction. she answered text and phone calls in a timely manner and never pressured or pushed us to make a decision on the purchase of the vehicle. It was truly the best experience we have ever had buying a car.
This was a standard dealership. Didn’t have the bells and whistles that some have. It was clean and had the standard amenities.
Michael was incredibly helpful throughout the entire process. He was dedicated to finding us the exact vehicle we wanted and showed a great deal of patience with our questions. Truly a professional and pleasant experience.
Sergio, Angel, and Jose were all great. The whole process was smooth and we came home with a beautiful new Telluride! Would definitely recommend Riverside Kia to friends and family!
Amanda was the salesperson that assisted us all the way through and she was very attentive and helpful in answering our concerns , thank you very much!
Overall great experience. Logan was great when assisting myself and my family. Will be coming back.
William made the car buying process a smooth experience. He answered all of my questions, and did everything in his power to get me what I needed. He never made me feel rushed, or that I was asking too many questions. I'd recommend this dealership 100 times over. This whole dealership is a 10 out of 10
All your staff was awesome, you did everything possible to get us good deal and we walked away happy and with a new car!
RAY WAS EXCELLENT!!!
WHEN IT CAME TO FINDING THE CAR AND EXACT COLOR
SHE SHOWED US TO SIMILAR CARS AND TOOK US TO TEST DRIVE THEM
WE HAD A REALLY BAD EXPERIENCE AT ANOTHER KIA DEALERSHIP
BUT HERE AT RIVERSIDE RAY MADE US FEEL WELCOME AND WAS REALLY NICE AND KIND TO US
IM SO GLAD WE DECIDED TO DRIVE THE EXTRA MILES TO GET THE CAR AND COLOR WE ACTUALLY WANTED
THANK YOU RAY
I ALSO WANT TO THANK THE FINNANCE GUY
SORRY I FORGOT YOUR NAME
BUT HE WAS SUPER FAST AND EASY
AND MADE THINGS MOVE ALONG ... Read More DealerRater - Jan 7, 2026
My transaction was pleasant, and William Lopez and Omar were professional. All associates were very nice within the car store.
Brandon and Omar were a pleasure to work with and made my car buying experience fairly easy with all my endless questions answered with a smile!
Was a pleasure working with you all. Thank you!! Would do business again. I’m a happy customer.
Friendly environment. associates Were very Understanding of our needs. I Will definitely shop here again.
The sales team were very nice and helpful and my salesman was very helpful and kind the process took a while but everyone and financial part went quickly and we left with what we needed
I had an excellent experience working with Brandon at Kia of Riverside. From start to finish, he was professional, knowledgeable, and genuinely easy to work with. He took the time to answer all of my questions, never made me feel pressured, and made sure I was comfortable with every step of the process.
Brandon really listened to what I was looking for and helped me find the right vehicle without any of the typical dealership stress. The entire experience was smooth, straightforward, and honestly one of the best car-buying experiences I’ve had.
If you’re going to Kia of ... Read More DealerRater - Dec 21, 2025
Amazing Dealer ship, very helpful and Great deals on the new kia k4 Gt line, Super duper Amazing
Amanda Harris wss professional, knowledgeable and helpful in making my wife Christmas present special. Kia of Riverside is extremely lucky to have her on their team. This is the second time I've purchased a vehicle from Kia of Riverside and I will continue to do business with them.
Drove in for a warranty issue but walked out with a new car. Sales team was great!
Eddie was nothing but helpful. He really went above and beyond to make sure I got an amazing deal and that I felt comfortable enough with my payments. Truly made a difference from other dealerships I’ve been to
Dealership staff is courteous and professional. They helped me get to my new car that without problems.
Great customer service and incredible inventory!!! Michael did a great job finding me the perfect car! We have bought three cars from there.
Aaron was a great salesman to work with, i had DMV issue with my old car and when they all got work out 8 months later, Aaron was able to get me the deal we worked out before, i would recommend you ask for Aaron at Riverside Kia for your next new car. Daryl S. Riverside.
Esau was friendly and efficient in helping us get the vehicle we wanted, would definitely recommend! Thank you Esau!
I thoroughly enjoyed my experience with Kia Riverside. The person who assisted me, Esau, was very patient and helpful and honestly made the entire thing so easy that his assistance was the reason we decided to go with Kia at the end. This is our first ever Kia vehicle and we are happy with our purchase
Everyone was so kind and helpful. Absolutely love my new car and they were great with financing my loan.
Amanda Harris was helpful in identifying the vehicle for lease that fits my budget. At any given point in time, i never felt pressured to make the purchase. She reviewed all the vehicle setup with me and explained all the new features compared to the vehicle I leases prior (2022 Kia K5). Overall, I am happy with the vehicle I got from this dealership.
Matt and Alex were extremely helpful with the purchase of our new K5. My daughter and I had a budget in mind, and they worked hard to help us stay within it. I truly appreciate the attention, effort, and care they both showed throughout the process. Thank you!
Eddie was absolutely awesome! He gave me exactly what I wanted and went above and beyond my expectations! He leased me my dream car at my price point when the Kia in Covina dealership would not and was just trying to rip me off earlier that day. Eddie was patient and listened to everything I said to say about the issues with my current car and was focused on finding a solution to get rid of my worries with my previous car and get me into something beautiful and reliable.
I’m absolutely obsessed with the K5 that I leased ... Read More DealerRater - Nov 10, 2025
Just purchased a Kia EV9 from Riverside Kia. Rayann and Jocelyn were professional, thorough, efficient, and transparent every step of the way. Everyone else my family had an interaction with there was polite and professional as well. A dealership other locations should strive to be a model of. Had spent a month dealing with other dealerships (approximately 6) and compared to them, I didn't feel pressured or goaded into making a deal. Other places made me feel small or unappreciated with the kind of sales tactics used to feel like it was blessing to be just talking to them. Do ... Read More DealerRater - Nov 10, 2025
It was a smooth transaction. No issues, we are very pleased with the sales team
Had a great experience when purchasing a new vehicle never felt pressured to make a decision and everything was done in a timely manner.
Great guy ,helpful salesman..Was able to work the deal we needed. Answered all questions and helped out extremely.
Riverside Kia was Awesome David and Rayann were Amazing and helpful appreciate the experience. Thank you
William and his team were very professional and kind. Everyone was working very hard that day.
My salesman Brandon was great, knowledgeable, friendly and funny. Great deal and it was a pleasure doing business with him!!
We were greeted by staff. We were shown all the vehicles we wanted to see. They let us test drive them all.
Alex was a pleasure to work with and he gave us great service as well. He made the process very easy, fast, and always had a smile. The dealership was also great!
Everyone at the dealership was knowledgeable and professional. They made our experience great! Everyone was very friendly.
Everyone at the dealership was very nice and greeted us all the time we were there. Honest sales people that go out of their way to get you the car. I would recommend this to my family and friends.
Very attentive and informative while searching for the perfect kia. They guided us in the right direction every step of the way.
Excellent service. The car purchasing process went smoothly and the salesman was friendly. My wife was satisfied that shop was quiet.
I recently purchased a 2025 Kia Sorento from Kia Riverside, and I must say that I am extremely disappointed, frustrated, and upset with the entire experience. Not only was the customer service very poor, but the behavior of the General Manager was shockingly rude, disrespectful, and unprofessional.
The General Manager, a man of medium height, approximately 50 to 55 years old, with salt-and-pepper facial hair, treated us with unacceptable rudeness and hostility. He showed no respect or professionalism and spoke to us in a harsh and impolite manner, making us feel deeply insulted and humiliated.
As customers who came with full trust in ... Read More DealerRater - Oct 7, 2025
Overall the car buying experience was OK. The wait for my new car was too long and the dealership appeared understaffed. But a staff person kept in touch with me by calling and making excuses. Compared to other dealerships in the area, your customer appreciation needs to improve. I walked out to drive away in my new car and no one seemed to care. Therefore, I'm giving the mediocre rating. What? No bow on the new car? Come on!
Smooth and hassle-free purchase. Ivan was both knowledgable about the vehicle and transparent with the deal numbers.
My husband and I were needing a new vehicle due to unfortunately needing to get a new one after an accident. We were looking for something within our budget and called many different dealerships, we even went to one in Fontana where they refused to honor the online listed price, so we had to go searching once more. We found what we were looking for at Riverside Kia, and it was SO EASY working with them. They had no issues honoring what they had listed online and we were able to purchase our vehicle that day. Riverside was 50 minutes away ... Read More DealerRater - Oct 1, 2025
Thanks to Matt and Angel, My mother and I were able to get my first car! They are extremely friendly and will do everything in their power to help you get the car you want.
Everyone was very hateful in helping me find the car i wanted also is helping budget it into my price range. Everyone was very nice and had great attitudes and energy.
They kept their word on everything from price to service, etc. Very straightforward and easy to work with.
Joyce was an outstanding and personable salesperson. She took the time to understand my needs and communicated with clarity and care throughout the process.
Customer Service from Jocelyn Segura and Angel(floor manager) Made first time buyer experience for our granddaughter very positive
A pleasure to work with Linda and Jocelyn. We were able to come to a fair price over the phone and walk in and close the deal that same day. I was satisfied with my purchase, they were able to get me the car in the color I really wanted. Very professional and friendly. I would be happy to refer friends and family here as I had a good purchasing experience.
Very friendly, professional and knowledgeable staff. Alex was amazing, caring, helpful and patient with us.
Nice dealership very nice sales and finance team they were all Latinos and treated me with respect and courteousness the process went smoothly and I received a good price, thank you
Had a great experience at Riverside KIA. Linda was also such a great help always doing her best for us and she even had a great personality she was easy to talk to through the whole experience.
Easy process great people would recommend to any buyer looking for a new car Kia
Very quick, very efficient no problems whatsoever .very happy with the service.thank you guys.
Everyone that helped me out was very courteous and friendly. My time spent there felt very effortless.
Jocelyn was great at reaching out to me and really helping me make a decision about which car I wanted between a Kia and a Ford. Her kindness, not being pushy, and genuine care swayed my decision. Although she was not in when I did purchase my vehicle, she called a colleague, Aaron, and he helped me find the car I wanted. Evelyn sent me photos of one of the vehicles and I was not sure on the color, but as she said, the picture did not do it justice and as soon as I saw it on the lot, ... Read More DealerRater - Sep 7, 2025
Awesome dealership! Go see Rayann she will take care of you and you will get a great deal! We love our K4
Nice people and easy to work with them. Very helpful people. Provided us really good discounts.
I had A great experience. Linda made it extremely easy for me. She went above and beyond for me and my family. Linda was not pushy like other sales staff. Most importantly, she was honest with me. I highly recommend contacting her if you are planning to purchase a vehicle.
Buying a car with them was a quick, easy, and painless process from start to finish
Angel was honestly the best sales guy ! Super genuine and takes pride in his job ! Thank you Riverside Kia and thank you Angel for making our first time buying a car the best experience!
From the moment I first reached out, Mike was very professional and helpful with the process, answering all my questions. He was very friendly and made the whole process smooth
Sales rep Brandon was awesome, he listen to are needs and was very patient with us as we look at different models before deciding. He was also very knowledgeable and answered all are questions.
Had a great experience! Walked in knowing what i wanted, and was greeted right away by Esau who helped me through the process.
Great experience! Went above and beyond to make a deal. Ivan and his team were very helpful and kind.
AWESOME AND GOOD LOOKING STAFF. FRIENDLY AND COURTEOUS. MADE ME FEEL AT HOME! LOVE THEM!
Came in randomly hoping for a good offer on a car I’ve been wanting and definitely left with the best deal ! The process was smooth and everyone was great !
For anyone in the Riverside area considering a Kia, I can't recommend Riverside Kia enough – it's worth the drive, even if it's almost two hours like mine! Make sure to seek out Shannon Cash. What Shannon brings to the table is far more valuable than knowing every last detail about a car (in fact, I probably knew more about my new Kia than she did!). She is remarkably transparent, honest, and proactive, truly striving to secure a win-win outcome for you. My sincere appreciation also goes to Geon, the desk manager, for his fantastic support. My experience ... Read More DealerRater - Jul 21, 2025
Every step was easy, Angel and Jocelyn were great!! The finance department worked with me to get the best deal possible. From financing to drive off it was seamless.
Linda was so helpful. She got me pre approved with a payment before I even went to the dealer. We went down there, test drove the car and was in and out in less than two hours. Linda was very knowledgeable with the car knowing all the ends and outs. Rocky in finance was amazing and personable. If you’re in the market for a car ask for Linda!
I recently leased a 2025 Kia Sorento SX-Prestige X-Line from Riverside Kia, and I couldn’t be more satisfied with the entire experience. From start to finish, the team was informative, patient, and never pushy.
Jocelyn Segura, Angel Dorado and Team were incredibly professional and responsive, they took the time to walk me through every detail of the lease process and helped me find the right fit for my budget and mileage needs. They made sure everything was transparent and that I understood every number before signing. They explained all the coverages clearly without pushing anything unnecessary, and made the paperwork ... Read More DealerRater - Jul 10, 2025
The staff were friendly and helpful on all aspects. Anytime my sales consultant Ivan was off doing some paperwork or retrieving something for me other staff members made sure I was being taken care of. They offered me water and snacks and exchanged pleasantries and shared stories. The overall time I was there from start to finish was less than the last time I purchased a vehicle from any other dealership.
We had a good experience with your dealership. The process definitely took longer than we anticipated, but we understand.
Got a great deal on a K5, my son loves the car. Chris was very helpful
Everyone was very helpful and accommodating Jocelyn and Brian were straight forward and took care of all our needs.
The dealership IS the employees a customer comes in contact with. I think Chris Taylor is very knowledgeable about your inventory, the features if each model and the options in each car. His after sales support makes your dealership a rare find. I would highly recommend Riverside Kia to anyone looking for a new vehicle!
Had a good experience with the sales team and with the new car I chose.
Ivan and Sales manager Ryan were very professional about the Lease purchase Deal. The time it took to get me going was pretty efficient. I would highly advise for folks to check out Kia in Riverside. Ask for Ivan or sales manager Ryan, Great people and service.
Esau was Very Helpful and Nice. Everything was smooth and quick. I enjoyed my first ever car purchase and dont regret going to Kia Riverside one bit.
The sales team was friendly, knowledgeable, and professional. Our sales person took her time to answer our questions.
Melissa was invaluable and answered all of our questions. She was patient and went through various payment options with us. Great service!
Friendly staff, smooth buying experience, this dealership makes you feel like your family while looking and purchasing a car.
First time at this dealership and I absolutely loved the atmosphere, the cleanliness and the organization where awesome.
Very friendly staff Easy to work with Treated us with respect Car buying is always a pain in the rear but they made it smooth
Muy buen servicio y muy buena atención al cliente. Recomendado 100%. Muchas gracias a las personas que nos atendieron Angel y Jose
I want to thank Ivan for taking my call about a lease agreement and setting up my appointment with Linda P. I have to thank you for the best customer service. It was a pleasure working with Ivan-Linda P-and Rocky. Thank you .
I had a great time leasing my new Kia K4 at Riverside Kia! Aaron did an awesome job at getting me the best deal and love his enthusiasm, Jocelyn couldn’t have been more kind and helpful tending to our needs, and Geon was very informative and made the financial process seamless! I’ve been to different Kia dealerships in my area, but Riverside Kia had the best customer service by far. Thank you, Riverside Kia!
Great experience in buying my new vehicle, great customer service! Highly recommend using Riverside Kia.
Had an amazing experience at the Riverside Kia dealership. I really appreciate Linda and Geon for all the help
Easy to work with. Felt like they were up front with us about the pricing of there car's. The staff is professional and personal at the same time.
It was a pleasure working with your team - chris and melissa. Their patience was remarkable and really appreciate their assistance to prompt problem solving and attentive customer service.
Linda was very professional, she took care of all the paperwork, explained us all the vehicle features. I highly recommend her and wish her good luck.
