Customer Testimonials

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DealerRater Mar 1, 2024

First impression? I was greeted and treated with care but that’s to be expected. I arrived prior to the opening of the dealership and, once they opened, immediate attention was devoted to me. The first sales person (please forgive me but I believe her name was Jasmine) was extremely professional. There was a specific vehicle I came to see and, after the test drive, negotiations began. After a brief stint, I decided to think about the purchase. I was then turned over to Omar. Omar spoke quickly and it was soon evident I was not leaving without this vehicle; ...

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Google Feb 29, 2024

First time visit for a recall on my car. Although it took longer than expected, everything went smooth overall. Kevin and others at the service department were friendly and professional. Way better than previous Kia I've been to.

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Google Feb 27, 2024

First service on our 2024 Telluride. Great customer service. Eric our salesman and Jesse from the service department are very professional and nice.

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Google Feb 26, 2024

Staff were friendly and not at all pushy. Omar made the experience of buying a car painless. No high pressure to buy above what we wanted.

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Google Feb 23, 2024

Service was great and they got the job done early. Very nice people.

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Google Feb 23, 2024

Riverside Kia was a very pleasant place to get service on my Soul. Lol. The staff was very friendly and completed the work sooner than promised

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Google Feb 22, 2024

Jesse was a huge help with getting our warranty work done. Kept me in the loop the whole time and was available whenever I had questions. Definetly my go to for servicing my kia.

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Google Feb 21, 2024

Had a great experience. If you’re ever in the area make sure you talk to Erik & Mike. They knew exactly what we wanted had the car ready to go & everything went smoothly. Their customer service was excellent! Won’t disappoint.

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Google Feb 21, 2024

Automotive recall. Words that cause me to cringe because a dealership is the last place that I want to be, yet if I want the issue to be repaired for free, I really don't have a choice. With this in mind, my appointment setup to completion of the work went smoothly. I still had to do my part in checking that all parts close to the recall repair were in working order as we all should as there is only enough time for staff to get work in and out of the place as quickly as possible. Taking this ...

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Google Feb 19, 2024

Service department is great.

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Google Feb 19, 2024

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Google Feb 18, 2024

Super friendly and not a pushy staff! Amazing deals/negotiations. Seem to be pretty upfront and honest.

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Google Feb 17, 2024

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Google Feb 16, 2024

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Google Feb 14, 2024

The tech to care of me and the service rep was great too!

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Google Feb 13, 2024

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Google Feb 13, 2024

Awesome and quick service

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Google Feb 13, 2024

Everyone at KIA Riverside in the service dept were very nice, explained everything very well & were very professional. We were at a different KIA in the IE & was very disappointed. The Riverside staff was excellent!!

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Google Feb 13, 2024

My experience was fantastic! Kia treated me like a guest and I felt comfortable. Actions do speak louder than words. Thank you.

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Google Feb 10, 2024

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Google Feb 8, 2024

Amazing Experience! And I finally got my brand new vehicle with the red bow ❤️

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Google Feb 8, 2024

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Google Feb 5, 2024

I loved my experience working with Riverside Kia. I was looking for some very specific options and they were upfront about what they had in inventory, they didn't try to sell me something else that didn't fit my family's needs as other dealerships tried. Customer service was great. Thank you Riverside Kia.

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Google Feb 5, 2024

Walked in last minute and Kevin helped me out. He was very quick to get all my info and get me on my way. My vehicle was ready for pick up fairly quickly. Good experience overall.

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Google Feb 4, 2024

Amazing team. Highly recommended

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Google Feb 4, 2024

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Google Feb 2, 2024

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Google Feb 2, 2024

It was a great experience, very informative and understanding of my needs!

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Google Feb 2, 2024

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Google Feb 2, 2024

The service desk people were amazing. Jesse was super friendly and answered all the questions I had. Definitely will return for service.

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Google Feb 1, 2024

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Google Jan 30, 2024

I love the way they treated us very nice 😃 I really recommend this place ask for Eddie Látigo

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Google Jan 29, 2024

Jesse was very helpful! He was super nice & got me out of there as quick as he could. I recommend requesting him. Thank you again Jesse!

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Google Jan 27, 2024

Everyone is kind and very helpful at everything

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Google Jan 25, 2024

Kevin is a good dude . Respectful and friendly and honestly I’ve had a bad experience before at this location years ago. Glad there are friendly people working there now

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Google Jan 25, 2024

I was treated well… The service greeter told me exactly what they were going to do to my car… Told me it would be 2 to 3 hour visit… It was under that time… And I have to say thank you to the front office manager, Michele for being a good front person walking me through the process on the phone and then being there when I got there so I could introduce myself

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Google Jan 25, 2024

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Google Jan 25, 2024

Jesus Rodriguez my Service advisor was very kind and radiated very good energy overall.

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Google Jan 25, 2024

My wife and I can’t say enough about our great experience at Riverside Kia today Ivan was scheduled to meet with us, not only did they go out of their way to make us comfortable but the buying experience was outstanding!! Great Job Ivan and Kia of Riverside

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Google Jan 25, 2024

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Google Jan 25, 2024

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Google Jan 24, 2024

It was a recall on my vehicle that I purchased used from a non franchise dealer. Because it was a Kia I brought it to the dealership and they fixed the recall with no problem, plus gave my car a whole inspection and he said they washed it for me. This was good service. Next time I buy a car I will highly consider going directly to them.

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Google Jan 23, 2024

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Google Jan 23, 2024

Riverside Kia is the best place to go for your next car The sales people there are so friendly they made my experience one I will forget I drove off there with a 2024 Kia soul and I love it so if your looking to buy a car thats the place to go Riverside Kia

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Google Jan 23, 2024

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Google Jan 23, 2024

Great customer service.

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Google Jan 23, 2024

I had the best experience with the service department! Kevin was outstanding! We appreciate you and thank you for your attention!

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Google Jan 23, 2024

Great and friendly service. Riverside Kia is where I bought my car and I keep coming back for regular maintenance on my car.

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Google Jan 21, 2024

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Google Jan 21, 2024

I had Excellent service buying a certified pre-owned car from the Riverside Kia dealership in Riverside. I found a great car with low miles at a good price. Sales staff were very friendly and polite. Buying this car was easy and a good experience for me. I would recommend Kia dealership to others.

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Google Jan 20, 2024

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Google Jan 20, 2024

I just purchased a 2024 Kia Seltos and I am so happy with my purchase. My sales rep was Ivan and he worked really well with me to stay in budget but still get the car of my dreams. As a first time buyer, I was nervous but I was guided through the whole sales process and felt very comfortable. I did not feel pressured at all. In fact, the whole atmosphere of the dealership was very friendly. I would highly recommend this dealer, and more specifically Ivan for his great work! Thank you again!

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Google Jan 20, 2024

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Google Jan 20, 2024

Riverside Kia is totally the BEST!! Especially our Service Guy Armando!! Thanks again Armando for your AWESOME SERVICE!!

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Google Jan 20, 2024

I was dreading going in to purchase a new car but help from Joycelyn and Judy made the experience a pleasure.

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Google Jan 19, 2024

Isaiah at Riverside was amazing!! Isaiah went all the way to Indio to pick up my Wolf. Gray Kia K5. No pressure just great service!

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Google Jan 18, 2024

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Google Jan 17, 2024

My experience at Kia Motors Of riverside.was a good one I took my vehicle in to have it service and it was We were treated With respect. They were very good. To us

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Google Jan 17, 2024

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Google Jan 17, 2024

Was able to get info, quote and to negotiate remotely. Ivan was kind and very helpful. Very good experience.

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Google Jan 16, 2024

I had a great experience at Riverside Kia. I got the price I wanted and the car I wanted!

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Google Jan 16, 2024

I had an appointment and they got me in and out on schedule. Friendly and informative.

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Google Jan 15, 2024

Jessie assisted to me today. Great service. There system did shut down, so it took a little longer, but nonetheless I am happy with todays visit.

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Google Jan 14, 2024

Purchased the car quickly and easily. Both the sales and financing person's were friendly and prompt.

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Google Jan 14, 2024

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Google Jan 14, 2024

I feel horrible not getting the name of the young gentleman that checked me in, but he was a delight. Super helpful and polite. I've been to other KIA's service departments and the customer service at this location topped it. I will be returning.

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Google Jan 13, 2024

Awesome dealership the staff is very polite and all of my questions were answered.

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Google Jan 13, 2024

I just purchased my 2024 Kia Seltos. The sales representative Mike was super helpful, patient, and honest. He answered all my questions thoroughly and made sure to make it a quick and easy process. When going to Riverside Kia, I highly recommend asking for Mike. 1000/10 for going above and beyond!

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Google Jan 12, 2024

Armando customer service was top tier ! He made sure to take care of all my recalls to my oil change at a pretty decent time. The facility is clean, and I definitely will be coming back for any future appointments.

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Google Jan 11, 2024

Michael Ivezzy is an absolute pleasure to work with! He is an attentive, sincere, and dedicated to providing an experience that is beyond what is expected from any professional. I highly recommend working with him! Thank you, Michael!

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Google Jan 10, 2024

Friendly, very quick and helpful!

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Google Jan 9, 2024

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Google Jan 9, 2024

Best car purchase experience.

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Google Jan 9, 2024

Excellent service, easy to deal with and kept me informed as to the status of the vehicle. Also Nick ( Internet Sales Manager) brought all paperwork for purchase to my house for me and my wife to sign which made the buying process much easier. I would recommend anyone looking to purchase a vehicle to take a look at Kia.

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Google Jan 8, 2024

The attention was excellent

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Google Jan 8, 2024

Judy was very helpful and sweet. Even accommodated us for having our children with us!

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Google Jan 8, 2024

Very friendly team.

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Google Jan 6, 2024

Service was great. Thank you Kevin.

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Google Jan 5, 2024

First Service at Kia Riverside I had a positive experience getting my Telluride serviced at Kia Riverside. Michelle was polite over the phone as she scheduled me to come in for my service. My service advisor Kevin was professional as he thoroughly noted my concerns and the repair process. I was very impressed that my vehicles repairs were complete within 24 hours. When I picked up my vehicle the cashier and service advisors/technican had a positive attitude and good sense of humor.

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Google Jan 3, 2024

Came down to Kia to test drive some of the cars that I was looking at on their website. Had 0 intentions on purchasing a car that day as I originally had plans to go to other dealerships to look around at other cars. However, after being helped by Aaron, Riverside Kia was the only place that I ended up going to. I walked out of there with a 2024 Kia K5, Aaron definitely made my experience here a great one! From the minute I stepped out of my car, he was super friendly and nice! Very knowledgeable on all the cars ...

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Google Jan 3, 2024

It was amazing angel made sure that my purchase was satisfied and that I walked out with the car that I wanted. I would really recommend this dealership and to come check them out, there service is amazing and they will work with you.

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Google Jan 2, 2024

Brought my Kia sportage in because of a knocking sound. Armando was my service advisor. He was very helpful. I’ll definitely use Kia of riverside again.

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Google Jan 2, 2024

best dealer in Riverside, they helped answer any questions that we had, great customer service, and great pricing on the vehicles, ask for angel and nino they will help you out.

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Google Jan 1, 2024

Fast service and courteous

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Google Dec 31, 2023

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Google Dec 30, 2023

Our salesman Angel was very knowledgeable and personable. We left the dealership very happy customers.

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Google Dec 30, 2023

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Google Dec 30, 2023

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Google Dec 30, 2023

Came to this Kia after Christmas to lease-to-buy a vehicle with my mom! Our salesman was Ivan. The process was professional, thorough and all agreements were kept as promised. Thank you for a great experience!

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Google Dec 29, 2023

Very friendly and nice service personnel , clean place,

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Google Dec 28, 2023

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Google Dec 27, 2023

Kevin was great help. Thank you for getting my car done in a timely manner.

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Google Dec 26, 2023

I’m a first time Kia owner. I purchased my car in downtown LA but I’m servicing it in Riverside. It was a great experience. They were super welcoming and I even wash my car.

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Google Dec 23, 2023

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Google Dec 20, 2023

Jesse is a great service advisor. The car was take care of ahead of schedule and he always kept me updated. Best service ever.

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Google Dec 20, 2023

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Google Dec 20, 2023

Armando did a great job! He helped me understand my repair options and was patient. He also kept me informed of when my car would be ready.

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Google Dec 20, 2023

Polite, prompt, knowledgable service

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Google Dec 19, 2023

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Google Dec 18, 2023


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