Customer Testimonials
I went in to look at a few cars and Linda was so nice and helpful!
Excellent service
Awesome sales department! This was my 1st car buying experience and I'm glad it was with the team at Riverside Kia. Sebastian was super considerate, communicative, and helpful. They take your needs and finances into consideration when you're looking for the right vehicle. So happy with my new 2023 Kia Forte! Thanks so much to Sebastian and Rocky
I’m disappointed that my car inside wasn’t washef
i went into service to have the new anti-theft software installed i was impressed it was easy, fast, and painless the service guy Kenny took great care of me and my car i will definitely be returning there for any and all future service on my 2020 sportage
Went in for a routine 35K check up on my car, went well and ended up getting a defective oil filter, no biggie. Kenny helped me out both times and when I went back he was super helpful in sorting this out and getting me back into my car ASAP. Also my tech patched one of my tires and buffed out a scratch I didn’t know i’d had. All-in-all, I’m really impressed with the service I’ve received here!
Jesse was my service technician and he was fabulous. He was very attentive and explained everything thoroughly. The reason I’m not giving five stars is because I had an appointment the day before that was not honored due to the dealership taking walk-ins over appointments.
Such a pleasant, fast, informative experience. A gentleman named Jesse helped me, and was able to accommodate me, let me know what my car needed and was able to take me in really fast. Loved my overall experience today. Thank you Jesse. Will be making my appointments with him from now on
(Translated by Google) I am very happy with the care I received from the staff, including; costumer service, mechanics, everything is very Atlantis. Thank you (Original) Estoy muy contento con la atencion que recibi por parte del personal, incluyendo; costumer service, mecanicos, tod's muy Atlantis. Gracias
I came in knowing what car I was looking for, but the entire process from arrival to purchase went smoothly. The sales reps were also great to work with, we’re very informative, and polite. Would definitely return for future purchases.
Isaiah mendoza is a great sales man
It was excellent very nice I was treated very good
This was one of the easiest car buying experiences I’ve had. Sebastian helped me with the deal that I wanted over the phone before I ever went to the dealership. He sent pictures and we discussed prices, the deal was pretty much ready by the time I got there. He was excellent about going over all the functions of the vehicle before I left the dealership. When signing the contract they were not pushy about financing the extras that are often suggested, a simple no from me was enough.
I dread going to a car dealership but my experience at Riverside Kia was the best I've ever had when purchasing a vehicle. Sebastian and his manager Frank both did an amazing job getting me the car I wanted, they were super helpful, patient and did not pressure me. I got the amazing deal I wanted.
Thank you for Melissa & Sebastian on an amazing experience at the dealership. They helped me get the best price for the vehicle. Also, thank you to the management on helping making it all possible.
Sebastian and Frank both did an amazing job getting me the car I wanted, they were super helpful and got me the amazing deal I wanted. Everything at Kia Riverside was painless and quick.
Thank you, Riverside Kia!! Isaiah was so nice and helpful. We are so happy with the service he provided to us. Rocky in the financial department was also very helpful and very nice to us. Will definitely come back to this dealership. 😊
Everyone in the service department goes above and beyond. Super friendly and helpful. Went here after a series of bad experiences with All Star Kia of San Bernardino, I wish I had bought my car from here instead.
Customer service was great. Michelle was so friendly, helpful and made sure I was taken care of. I went in for an oil change and I am super satisfied!
Great service and prompt!
Made buying easy! A breeze! Sebastian was great!
Absolutely Outstanding Customer Service from Riverside KIA Team with the Sale of My New KIA Soul. Special Thanks to Judy, Ivan and Frank for getting me the Best Price and for their Professional ways of Conducting Business. Truly a Great Car Buying Experience at Riverside KIA !!
Really great place. Ivan helped me out with buying a Kia Niro. Very respectful and helpful guy. Would buy a car here again.
Kind, helpful and easy going!
(Translated by Google) Very good service and attention. To the client, the young Armando Gomez is excellent, very friendly and efficient. (Original) Muy buen servicio y atención. Al cliente el joven Armando Gomez excelente muy amable y eficaz.
Riverside Kia made my car buy process very easy and quick. Recommend buying a car here. Thank you.
Got to Riverside Kia with worries about my car and Armando and the riverside team took care of it right away the same day. Excellent customer service and honest. Armando was great and very helpful definitely will keep going! Recommend visiting for your car needs.
Tania is the best, genuine woman to buy a car from. Super cool.
Armondo was kind, informative, and helpful. Let me know what time my car would be ready and helped me get the best service package.
I was greeted and escorted into the dealership. Met Tania Leyva, who asked Fabio Vasquez to assist me. Fabio and Tania were extremely attentive. After discussing my options, Fabio presented the 2023 KIA SELTOS. I immediately fell in love with vehicle, size, features. Fabio explained all the features and answered all my questions. Fabio was very transparent and presented all available options based on my income, vehicle needs, monthly payment and down payment. The ENTIRE transaction was seamless and my time spent was also taken into consideration, especially since the dealership was extremely busy. His Manager,, Michael Nino took time out ...
Absolutely loved our buying experience at this dealership! Our salesman Eric went above and beyond to make sure we felt like we were getting the best deal. He was extremely professional, while also being helpful in the moment where we need it. This was the first time I have walked away from a dealership feeling like we got the deal we wanted!
This place is great. Great customer service AND Linda was great ! She was super helpful and she's the reason I walked out with a car !! 10/10
My first time driving a KIA brand We just rented KIA K5 for the day what an amazing ride with great gas mileage I was impressed .. I am a big Honda .. Toyota guy .. but I can tell you when I am in the market to buy a car I will definitely look at Kia
This was my first service at this dealership & Kenneth Candray was my service advisor. They took longer than expected, but Kenneth made it right & showed what customer service was all about. Any questions/concerns I had were clarified & I drove away as a satisfied client. I'm looking forward to getting many more services done right at this dealership..
I didn’t just get my car repaired, I made a friend 😃
The manager that helped me today was very helpful and kind and made sure I was taken care of right away🙂 the walk in service is convenient and I was taken care of pretty quick
Eric and Linda's customer service made our decision much easier. They were both very knowledgeable about the vehicle we wanted. Great place.
Friendly and efficient staff.
Thank you!
Staff are friendly and professional. Service was good, waiting room needs new furniture, cushions sink in when sitting in. Vending machine is to expensive.
It was a pleasurable experience doing business with Riverside Kia. They were fast & efficient and gave me a great deal.
James Hernandez was our sales person. He was very kind and patient with us and gave us wonderful service and good deal. We loved our experience at KIA because of James. My daughter loves her new Kia 2023 Forte. Thank you!
The entire crew here is AMAZING! Everyone was very nice, understanding, laid back, and funny, all while staying professional! This was such a great experience and Sebastian made it so much better! I am very thankful that I got to work with him and the team at Riverside Kia! If you're thinking about checking out this location, just go. Call them, email them, stop by, it was so worth it! Thank you so much Riverside team! 🥳😭
Armando was amazing he really went above and beyond with his customer service. I really appreciate his help. Thanks again.
Good experience, Jim's customer service was above and beyond. Thank you. Tom
Great service. Wait time was minimal, friendly staff!
The Service Dept is amazing. They offered me a ride but I decided to stay and get work done in their waiting room. The rep offered coffee and gave me updates about how long it would take. They got me out of there with the oil changed, tires rotated, car washed, fluid topped off, and no pressure to get more done. They were fast and got me out quick.
James Hernandez was the best! And offered the the greatest support in both english and spanish!
From the sales team, to the service department, this business is full of knowledgeable, professional, and respectful employees. They took care of my hybrid in a timely fashion and kept in necessary communication throughout the process. Looking forward to future business with them!
It has been fairly simple so far, haven't completed purchase ..felt like a pretty simplified process...the gentleman I'm working with seems nice and respectful in his approach..it has been a good experience
Walked in last night and John helped us by getting us a great deal for our 2023 Kia Telluride. He was very welcoming took care of us and made it an enjoyable experience. I definitely recommend his service.
Fabio Vasquez was amazing and didn't make me feel presured. I hate dealers but Fabio didn't give me any anxiety.
This is my Third Experience dealing with KIA of Riverside! To Me and my Family there is noone better. Judy, Ivan and Nino are the dynamic that keeps us coming back. My husband got a new used car there today and he couldn't be happier. These individuals couldn't be more helpful and supportive with our decision, and they always gets us the Best deal!!! Thank you once again!!!
My wife and I came to the dealership without expecting to walk out with a car. James H did everything in his power to make sure we walk out with the car we wanted, without any hassle
Great service
The wait was a little long but there was a nice lady and I were able to talk. Helped pass the time. Also got a senior discount.
From the very beginning I felt comfortable. They weren't selling me a vehicle. They were concerned with meeting my needs. Friendy, professional, knowledgeable!!!!
Drove from Palm Springs to see their selection Mike and Aaron made the whole experience amazing. I normally hate the car buying process but this was a lot smoother than other places we've purchased from. I would stronger recommend Kia of Riverside. WE LOVE OUR NEW KIA SOUL
They waited for me to arrive at last moment and Armando took care of me
I always have a good experience at Riverside Kia I love my Kia family
Michelle in service was very helpful and knowledgeable about everything that we ask for. Thank you very much Michelle.
Great and fast service! Was told 2-3 hours of waiting which I expected but was done within 1.5 hours. Front desk person was a little busy eating his lunch and directing people the wrong way without asking their needs but the manager apologetic and provided me the right way once I went back in for clarification after a minutes of waiting
Very informative and great customer service
Michelle was a great help. Everything was in order . Her customer service is straight forward and right to the point . Thank you again. I will be back for future business .
Mike made our car buying experience so easy and no stress.
First time buying a car with a helpful staff who met our needs, smooth transaction, and special attention to detail! I highly recommend Kia Riverside dealership! Ask for Freddy Campos!